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Statuses
Every membership status, what the portal and the app call it, and what the door says.
1 min de lectura
Membership#
| State | Portal | App | At the door |
|---|
| Reserved, not paid | Pending, payment pending | Reserved | Not paid |
| Paid and running | Active, Paid | Active | Admitted |
| Frozen by the member or the club | Active with a Frozen chip | Suspended | Frozen |
| End date passed | Expired | Expired | Expired |
| Cancelled with a refund | Cancelled, Refunded | Cancelled | Cancelled |
| Cancelled, the club kept the money | Cancelled, Paid | Cancelled | Cancelled |
| Reservation cancelled before paying | Cancelled, Cancelled | Cancelled | Cancelled |
Payment#
| Payment | Meaning |
|---|
| Pending | Nothing paid yet. |
| Paid | Paid. Also shown after a cancellation with no refund. |
| Refunded | Money went back to the member's wallet when it was cancelled. |
| Cancelled | A reservation cancelled before it was paid. |
Offers#
| State | Meaning |
|---|
| Running now | Switched on and inside its dates. |
| Scheduled | Switched on, starts later. |
| Ended | Its end date has passed. |
| Off | Switched off, whatever the dates say. |
Plans#
| State | Meaning |
|---|
| Live in the app | On sale in the app. |
| Paused | Not on sale. Members keep what they bought. |
| Full | Every seat is taken. The app shows the plan as Full. |
