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Withdraw and refunds
Withdraw before registration closes, what happens to your money, and when the club refunds you.
Withdraw your registration#
Open the tournament, tap View pass and team, then Withdraw registration. It is there for a player registered on their own and for a team's captain, until registration closes. Players on a team leave the team instead.
What happens to your money:
- If the tournament refunds on cancellation, the money goes back to your wallet at once.
- Otherwise the confirmation shows the club's refund policy, or Refunds for this tournament are handled by the organizer. The money stays with the club, which can refund you later.
Withdrawing frees your place and cancels any invitation your team still had waiting. You can register again while registration is open.
Other refunds#
| What happened | Your money |
|---|---|
| You did not pay in time and the registration was cancelled | Any share already paid goes back to the wallet of the player who paid it. |
| You left a team, or the captain removed you, after paying your share | It stays with the team, unless the club refunds shares. Then you, or the captain, choose. |
| The club cancelled the tournament | Everything paid goes back to the wallets. |
| The club refunded you from the portal | The amount the club chose goes to your wallet. |
Every refund goes to your wallet, never to your card, and you get a Refund received notification. Use your wallet balance for your next booking, match or tournament.