Notifications · Courts · Bsporty Cloud Docs

Notifications appear in the app's Notifications screen and, when the player allows it, as a push on the phone. They are written in the language of the player's app.

Bookings#

Title	Who gets it	When
Booking reminder	The player who booked	About 24 hours, 6 hours and 1 hour before a paid booking starts. The text says when and at what time, for example Your booking at Padel Court 1 starts in 1 hour at 7:00 PM.
Booking cancelled	The player who booked	The player or the club cancelled the booking. The text says who cancelled it and, for a paid booking, how much was refunded to the wallet or that the policy gives no refund.
Booking released	The player who booked	An unpaid booking from the app was released because the hold ran out. The text says it was not paid in time and that nothing was charged.
Refund received	The player	Money reached their wallet from a cancellation or a refund, including a card payment that went through after the booking was released.

Bookings made from the portal for a walk in customer without an account send nothing.

Matches#

Title	Who gets it	When
You're in	The player	They joined a match.
A player joined	The organizer	Someone joined their match.
A player left	The organizer	Someone left their match. Their place is open again.
Your place was released	The player	They joined a match with a shared fee and did not pay in time. Nothing was charged.
Match invitation	The invited player	Someone invited them into a spot.
Added to a match	The invited player	Their invitation was accepted for them by their auto accept setting.
Invitation accepted	The player who invited	The invitation was accepted.
Invitation declined	The player who invited	The invitation was declined.
Match reminder	Every player in a confirmed match who has paid or has nothing to pay	About 24 hours, 6 hours and 1 hour before the start.
Match cancelled	Everyone in the match	The organizer or the club cancelled it, or it was cancelled automatically. It says any payment will be refunded.
Refund received	Each player who paid	Their refund reached their wallet.

Tapping a match notification opens the match.

Emails#

A player whose account has an email gets a confirmation when a booking is paid. The subject starts with Your booking is confirmed, followed by the court and the time. It includes the booking code and the cancellation terms.
A player who pays for a match place gets a match confirmation email.

On iPhone#

With Sport Pulse on in Settings, a confirmed booking or match starting within the hour can show a live countdown on the lock screen and in the Dynamic Island while the app is open.