Getting started checklist for a club

Work through this list once. Most of it lives in the club portal and takes a few minutes. Each item links to the page that explains it in full.

Before you switch it on#

1. Check your plan. Official matches must be included in your plan. If the switch in Project settings says Not in your plan, contact support.
2. Check your sports. Organizers can only run matches in sports your club offers, and only in sports that can be a match. Open Sports in the portal and look for the Can't be a match tag.
3. Check your payment methods. For paid matches, at least one way to pay must be on under Project settings, Payments. Card payments need your gateway credentials under Finance, Payment credentials.

Switch on and set the rules#

1. Turn the service on under Project settings, Services, Official matches.
2. Decide on cash. To let players pay the organizer at the venue, turn on Cash and then its Official matches option under Payments.
3. Decide on a registration fee. Keep part of a paid place when a player cancels, to cover gateway costs. Off by default.
4. Check the payment window. Players pay within the time set in Project settings, Services, on the Official matches card: Official matches: time to pay for a place. The default is 30 minutes, and it is separate from the window for matches players organize on a court.

Make it yours#

1. Review the app content under Official matches, App content: the Home cards, headers, match covers, team logos and leaderboard rules. The defaults work, so this can wait.
2. Make sure the right people get the emails. Every active admin whose role can decide organizer applications is emailed when one arrives.

Bring in your first organizer#

1. Ask the person to open the app and apply from the Become an organizer banner on Home, or from Apply to become an organizer on the organizer sign in screen.
2. Approve the application under Official matches, Organizer applications.
3. The organizer chooses a password, signs in, adds a venue and publishes a match.