Notifications
What members are told about their membership, when, and where a tap takes them.
Each notification is saved in the member's inbox in the app and sent to their phone. Tapping one opens the member's profile, where their memberships are.
| Notification | When |
|---|---|
| Membership active | The payment went through, or a free plan was taken. Says until when it is valid. A confirmation email is sent too. |
| Membership ending soon | Once, when an active membership ends within 7 days. Sent every day at 12:00 noon Qatar time to the memberships that qualify. Not sent while frozen. |
| Membership ended | The night after the end date, at 03:30 Qatar time, when the membership becomes Expired. |
| Membership frozen | The member or the club froze it. Carries the reason, when one was given. |
| Membership resumed | The freeze was lifted by the club, by the member, or by itself on its end date. Gives the new end date. |
| Refund received | A refund was credited to the member's wallet after a cancellation. |
The texts are in English, Arabic, French and Spanish. The plan and club names are in English or Arabic.
Your club gets no notification from memberships. Follow new members in the Members lists.