Memberships

Sell membership plans at your club and let players subscribe, pay and show their pass at the door from your app. This space explains how it works for clubs and for players.

Overview

What memberships are Sell membership plans at your club. Players buy them in your app, carry a pass on their phone and show it at the door.
The life of a membership The states a membership goes through, what moves on its own every day, and how the dates are worked out.

For clubs

Turn on memberships Switch the Membership service on in Project settings and choose whether members can type a voucher code at checkout.
Set up your club The club page players see comes from your venue: its name, logo, audience, indoor or outdoor, description, photos, amenities and activities.
Create a plan The Membership plans page, the Plan tab of the editor, and what pausing, duplicating and deleting a plan do.
Prices and lengths Sell one plan at several lengths, each with its own price and struck price, and choose the length the app suggests first.
What members get The features and discount perks listed on the plan card, and how couple and family plans cover more than one person.
Cancellation and freeze rules Decide whether members may cancel, what they get back, and whether they may freeze their own membership.
Offers Automatic discounts on membership plans: a sale everyone sees, or a save shown only to a member who taps Cancel.
Members Follow who holds each plan, their status, what they paid and until when, and take the list away as a spreadsheet.
Family and couple members Name the other people a couple or family membership covers. Each of them gets their own pass code.
Check in at the door Scan or type a member pass on the Check in page, read the verdict and keep a log of every scan, refused ones included.
Freeze and resume Pause a membership from the portal: the pass stops, the seat stays held, and the frozen days are added back when you resume.
Cancel and refund Cancel a membership from the portal, see how much of it was used, and choose what to refund to the member wallet.
Payments and exports Where membership money shows in the portal, how vouchers work at membership checkout, and how to export your plans.

For players

Reference