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Notifications

Every message a player gets about tournaments and teams, who gets it and when.

Notifications appear in the app's Notifications screen and, when the player allows it, as a push on the phone. Tapping one about a tournament opens that tournament.

Teams#

TitleWho gets itWhen
Team invitationThe invited playerA captain invited them. The invitation card has Accept and Decline.
Added to a teamThe invited playerThey were added straight away by their automatic acceptance setting.
Team invitation acceptedThe captain who invitedThe player joined the team.
Team invitation declinedThe captain who invitedThe player said no.
A player left your teamThe captainA player left. The captain can invite a replacement.
Removed from a teamThe removed playerThe captain removed them.
You're the new captainThe new captainThe captain left and they took over.
Your team has a new captainThe other playersThe captain left and someone else took over.

Registration and play#

TitleWho gets itWhen
Registration cancelledThe registrant and any teammate who paid a shareThe registration was not paid in time. The text says any amount paid went back to the wallet.
Tournament reminderThe player of a confirmed registration. For a team, the captain and the teammates who paid a shareAbout 24 hours, 6 hours and 1 hour before the start, while the tournament has not started or been cancelled.
Refund receivedThe player who gets money backA refund reached their wallet: a withdrawal with refund, a share refunded, a refund from the portal or a cancelled tournament.

Email#

When a registration is confirmed as paid, or free, the player gets a confirmation email with the tournament, the confirmation code and a calendar file for the tournament dates.

What sends nothing#

  • Registering sends no notification. The app shows the confirmation code and the email follows.
  • Cancelling a tournament sends only Refund received to those who paid. Tell your players yourself.
  • Results, the bracket and status changes send nothing. Players follow them on the tournament page.