Waiting list and leaving

Join the waiting list#

When a match is full and the organizer kept the waiting list on, the button reads Join the waitlist. On a paid match you pay now to hold your spot on the waiting list, the same way and with the same timer as a place. If the timer runs out, you leave the waiting list. You hold no spot on the pitch while you wait.

The organizer decides what happens if you never get to play. Either you are refunded to your wallet when the match ends, or the organizer keeps the payment. The match page tells you which before you join.

The match page shows You're on the waitlist and your number in the queue.

How you move up#

The queue goes in the order people joined it. A place opens when:

• a player leaves the match
• the organizer removes a player
• a player's payment time runs out
• an invitation is declined or withdrawn
• the organizer adds places

The first person in the queue gets the place at once and a notification: You have a place. You already paid for the waiting list, so there is nothing more to pay. Promotions stop at kick off, but during the match the organizer can still bring you on from the bench.

Leave the waiting list#

Tap Leave the waitlist. You lose your place in the queue. If you paid, the same rules as leaving a match apply: you can leave until 12 hours before kick off, and what you paid in the app goes back to your wallet, less the club's registration fee if any. If you have not paid yet, you can leave at any time.

Leave a match#

1. 1

   Tap Leave

   The sheet shows what you paid, the club registration fee if any, and what goes back to your wallet.
2. 2

   Check the invitations note

   Your pending invitations are withdrawn. Friends you were paying for keep their place and pay for it themselves.
3. 3

   Confirm

   Your place goes to the next player on the waiting list. Tap Stay in to keep it.

The 12 hour rule#

Places are fixed 12 hours before kick off. After that you can no longer pull out of the match, unless you got your place less than 15 minutes ago.

What you get back#

• What you paid in the app goes back to your wallet, not to your card.
• Your club may keep a registration fee when you leave. The match page shows it before you join, and the sheet shows the exact amount before you confirm.
• Cash you handed the organizer is settled with the organizer.

You can join the same match again later if there is room.

When it is not your choice#